The challenge
The challenge
(placeholder CAFOC) Therapeutic patient education (TPE) remains under-utilised in outpatient settings:
limited consultation time, paper tools with low engagement, fragmented post-diagnosis follow-up. A
teaching-hospital partner sought a medically validated, engaging digital format to support autonomous
learning between in-person TPE sessions.
The approach
The approach
(placeholder CAFOC) CAFOC co-designed eSET with a multidisciplinary medical team (doctors, TPE nurses,
expert patients) around a narrative quest mechanic. Each chapter activates a key learning point
(medication adherence, warning signs, self-care gestures) validated by the scientific committee.
Pilot across 3 hospital units, 6 months of iteration before full rollout.
The deliverable
The deliverable
(placeholder CAFOC) A web-responsive serious game, deployed in 2023 to 800 patients across 5 partner
hospital units. Engagement score: 78 % completion rate (vs. 35 % on legacy paper tools), measurable
knowledge improvement post-use (+23-point average on the end-of-journey quiz). Compliant with HDS
regulation and GDPR health-data requirements.